// case study · saas & technology · IT management
We built MGR 360's IT-management platform as a native Teams app - Azure, .NET, React - so managers got the product where they already worked. No extra tab, no extra login.
// the challenge
SaaS products face an adoption problem that no onboarding flow fixes: the context switch. If using your product requires users to leave the tool they're already working in, you've added friction at exactly the moment the product should be delivering value.
MGR 360 had built a platform for IT managers - the people responsible for keeping networks, devices, and teams running. Their users already lived in Teams. The opportunity was to bring MGR 360's capabilities into Teams rather than asking IT managers to maintain yet another tab, yet another login, yet another mental context. The technical challenge was real: building a production-quality Teams app integration that feels native, not bolted on.
// scope it in teams
A working scope for your own native-integration build - Teams, Slack, wherever your users spend their day.
// the approach
We built MGR 360's functionality to live inside Teams as a proper app integration - not a web page jammed into an iframe, but an experience designed for how Teams actually works: tabs, task modules, messaging extensions, and the Teams app model done right.
Azure was the natural choice for a Microsoft-ecosystem application - native integrations, Azure Active Directory for auth, and the managed services that kept the backend lean and scalable.
Consistent with the Microsoft ecosystem and the existing platform expertise. The .NET backend handled the application logic and the integrations MGR 360 needed to deliver its core functionality inside Teams.
React's component model worked well for the tab-based interfaces Teams apps surface - fast, interactive, and maintainable as the feature set grew.
One platform.
Every property.
The numbers tell the rest.
// the outcome
Teams
a production app where IT managers already work
MGR 360's capabilities, shipped as a native Teams app - Azure-hosted, .NET API services, and a React Teams-native UI - so the product met users in the tool they never leave.
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one native app, zero context switch// technologies used
// related results
Azure-native enterprise infrastructure built for scale.
Microsoft-ecosystem integration on PowerApps + Azure.
A SaaS product for working professionals, built for adoption.
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