Bloom Systems

Updating and Optimizing Operations Software

Bloom, a sponsoring organization in the Child and Adult Care Food Program (CACFP), was facing several big challenges with their outdated and inefficient software. This legacy system not only increased administrative workload but also led to widespread dissatisfaction among employees and affiliated centers. It was time for a transformation.

The Need

Faced with a landscape of technological challenges, Bloom wanted to see a shift in their software system to streamline their operations and elevate user satisfaction. The old legacy system was not just a chokepoint in daily efficiency but also a barrier that was keeping them from achieving strategic goals. Here are several of the challenges they faced:

Outdated Software

The existing legacy system was causing significant inefficiencies in operations.

Administrative Overhead

Burdensome paperwork and manual processes were consuming valuable time and resources.

User Dissatisfaction

Slow and unintuitive software was leading to frustration among employees and affiliated centers.

By identifying those pain points, we were able to put together a game plan that would not only eliminate the hurdle but also set a new standard in software efficiency and user satisfaction.

Go Paperless

Enhance efficiency and productivity by eliminating paper-based workflows for onboarding children into CACFP.

Improve Employee Satisfaction

Create a user-friendly solution to streamline operations.

Strengthen Market Competitiveness

Develop cutting-edge software to position Bloom as a market leader.

The Solution

We kicked off the project with an in-depth discovery process where we immersed ourselves in Bloom’s world to understand their perspective as end-users. Regular discussions with their team and on-site visits to shadow them was instrumental in developing software that was truly going to move the right needle in the right direction.

During the discovery phase, we prioritized understanding client problems comprehensively, which meant addressing software issues to leveraging existing tools and apps, demonstrating a commitment to cost-effective problem-solving and being good stewards of the client’s budget. All of that led to a game changing upgrade for Bloom.

Intuitive Design

Leveraging the industry-standard Material Design, our software offers an intuitive interface, enhancing user interaction. This design approach ensures a seamless experience for Bloom employees and affiliated centers, making navigation and task completion more accessible.

Speed and User Experience

Built on a modern tech stack that prioritizes speed and productivity so users can efficiently generate and access data within the software.

Innovative Problem-Solving

We made sure to solve problems through the lens of user experience (UX) and devised solutions that help the center and sponsors better understand CACFP rules and prevent violations. 

  • Integrated compliance education into the user journey and empowered centers to stay informed about the core compliance rules for CACFP
  • Improved legacy software error handling by 80%
  • Replaced excessive features of the legacy software with an easy-to-use app

The Result

The collaboration culminated in a beautifully crafted product that not only won the hearts of its users but also significantly contributed to the cause of ensuring children's nutrition compliance with state standards. The success of this project was anchored in a methodology that combined insightful discovery with user-centric development, and continuous refinement.

Through ongoing user testing, we were able to continuously refine and enhance the features, ensuring that each iteration of the product was better aligned with user needs and expectations. Moreover, regular feedback from users positioned the software to evolve and adapt in response to their changing requirements.

Need to Bring Your Legacy Systems Up to Date?

Are you struggling with ancient software that's more relic than resource? We’ll catapult your systems from the Stone Age to the Digital Era. Say goodbye to clunky, outdated systems and say hello to sleek, efficient powerhouses. Don't let legacy tech hold you back. Reach out and let’s talk about bringing your operations up to speed with today's needs.

Let's identify your needs and show you how Inventive can deliver a complete digital solution.