Bringing Speed and Efficiency to the MAS HVAC Sales Team When Designing and Building Custom Air Handlers
MAS HVAC is a custom air handling unit manufacturer known for reducing the air handler footprint and boosting airflow capacity. They're a lively team of engineers and fabricators based in Circle Pines, Minnesota, who love finding the best solutions — and having a great time while they're at it. Since 2010, they've offered custom alternatives to standard air handlers across North America.
The Need
MAS HVAC identified a need to improve its quoting process. The existing procedure utilized various spreadsheets and an assortment of third-party tools developed by manufacturers. These scattered processes were time-consuming and created an inefficient flow of critical information.
They were eager to have a custom version that would better meet their unique needs, envisioning a tool that could nimbly navigate their extensive range of fan arrays to create precise quotes based on various parameters like airflow and sound. This tool would not only streamline their internal processes but also empower their sales team to provide rapid, tailored solutions to their clients.
With a reputation for top-level service and a commitment to providing the best solution for their clients, MAS HVAC wanted a tool to maintain this standard without having to go fully custom. They turned to Inventive for a solution that would align with their ethos: top-notch solutions delivered with a touch of fun.
The Solution
When MAS HVAC approached Inventive with their unique needs, it wasn't just about deploying another application — it was about understanding the very fabric of their business operations and how to best tailor a software solution that would be both effective and efficient.
The first step in our collaboration was the discovery process. For those unfamiliar, think of the discovery process as the blueprint phase in construction. Over a span of two months, we dove deep into the operations, requirements, and aspirations of MAS HVAC.
This wasn’t just a cursory overview; we conducted extensive interviews with the MAS HVAC team, examined their day-to-day processes, and analyzed the gaps where technology could play a transformative role. The comprehensive analysis ensured that we didn’t miss any nuances and allowed us to create a roadmap that set MAS HVAC up for future success.
Our approach was rooted in agile development to emphasize collaboration, customer feedback, and rapid, iterative releases. This means that throughout the development phase, MAS HVAC was not just a spectator but an active participant. There were regular demos, feedback cycles, and refinements, ensuring the end product was not just technically sound but also resonated with the actual users.
The heart of the solution was a custom, user-friendly React application. We leveraged a no-code approach where applicable, which reduced both costs and development time. The application was seamlessly integrated with Hasura for the API layer and backed by a super reliable PostgreSQL database. Everything was hosted on Azure, guaranteeing security and scalability.
